Question 1

What is an escape room?

Accepted Answer

An escape room is a hands-on entertainment experience in which groups of 2 to 10 people are locked in a room and have a set time to figure out puzzles, hints, and clues in order to escape.

Question 2

What is the duration of the escape rooms in Lost In Time?

Accepted Answer

The “Mystery Cabin” is 45 minuets and “The abandoned Reactor is 75 minutes.
 There is a 5 minuet briefing before each game.

Question 3

Will I really be locked inside a room?

Accepted Answer

Nope. The first door in the room is always unlocked in the case of an emergency. For those worried about being "locked into a tight space" don't worry - we design our episodes to be challenging and immersive but not physically constraining.

Question 4

Is my booking private?

Accepted Answer

Yes! All of our experiences are private. Once you book the episode you'd like, all of the remaining slots will be blocked.

Question 5

Can I take pictures in the escape rooms and post them onto social networks?

Accepted Answer

No, unfortunately. Escape rooms are meant to be a surprise and therefore are top secret. No Photos are allowed and we ask that you do not reveal riddles or any details that will spoil the fun for other players.

Question 6

What is the cancellation policy?

Accepted Answer

Your purchase is non-refundable. But we will be happy to reschedule your booking if you give us 48 hours’ notice.

Question 7

Is there an age requirement?

Accepted Answer

The recommended age to play is 10 years and above. Kids 10 – 14 will have to have a guide with them unless their parent or adult guardian is joining the game with them. Anyone under 16 must be accompanied by an adult.  Anyone under 18 must have a parent or guardian sign a waiver.

Question 8

How do I book a game?

Accepted Answer

You can book a game by clicking "book now" on our website.  If you have any questions, please contact our office on 031 1000 365 or WhatsApp – 073 872 5774

Question 9

What time should i arrive?

Accepted Answer

You should arrive 15 minutes before your scheduled game to ensure that you have the full 60 minutes to escape.

Question 10

What type of events do you typically host?

Accepted Answer

We host a variety of events- birthday parties, work outings, team building activities, family events, bachelor/bachelorette parties, proposals and many more! If your event isn't listed, please contact us! We would love to help plan your next event and cater it specifically to your needs!

QUESTIONS AND ANSWERS